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Welcome to my web page! I am an Assistant Professor in the
College of Information Studies at the
University of Maryland. I completed my Ph.D. in the
Faculty of Information Studies at the University of Toronto where my research focused on
customer knowledge use and knowledge management systems.
My
current research interests
are in the area of knowledge management, focusing on how
technology supports knowledge sharing between organizations and
customers. I am also involved in several projects linking
information and knowledge management to the environmental and
climate change sciences. Some of my publications have appeared
in the Journal of Information Science and Journal of Internet
Commerce, and been presented at conferences across North
America. I am affiliated with the Center for Information and
Policy and Electronic Government at the University of Maryland.
I
am
currently teaching
courses on Knowledge
Management, Strategic Information Management and Information
Environments in the
Masters of Information Management program
at U of Maryland. Previously, I have has presented courses at
the University of Toronto, York University's Schulich School of
Business, the University of Western Ontario's Ivey School of
Business, and McGill University's School of Business.
Before my move into academia, I gained
professional
experience
as the Manager of Domestic Business Information
Systems for a major Canadian bank. I have extensive project
management and consulting experience with a telecommunications
company, including website design and development. In one of
the largest international accounting firms, I was a senior
consultant in technology risk management & IT security.
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